Services
Every Van Hool product that leaves our factory is still our baby in a way. That is why Van Hool assures you of a sophisticated after-sales service.
Customer Service – Bus & Coach
Urgent assistance needed?
(only in case of breakdown or accident)
tel 24h assistance: +32 (0)3 420 28 35
E-mail: aftersalesbc@vanhool.com
Parts
E-mail Benelux: Partsbc.benelux@vanhool.com
E-mail Public Services: Partsbc.od-sp@vanhool.com
Customer Service – Industrial Vehicles
Available Mon-Fri - 8 am to 4.20 pm
Repairs
Tel.: +32 3 420 33 20
E-mail: aftersales.iv@vanhool.com
Spare parts
Tel.+32 3 420 33 28
E-mail: parts.iv@vanhool.com
Major assets of our authorised workshops are:
- quality, competence and appropriate infrastructure;
- special training in Van Hool products and procedures;
- adapted tools for Van Hool;
- generally adapted tools;
- permanent contacts with Van Hool.
What can our authorised workshops do for you?
- a high-quality service for maintenance and repairs local to you;
- assistance under guarantee;
- a spare parts delivery service adapted to your needs, in your area.